Legal
Terms of service
These terms summarise how Quokka Booth works. The rental agreement you sign when booking is the controlling document for your event.
Bookings and retainers
A booking is confirmed when the retainer is received and the rental agreement is signed. The retainer is 30% of the contract price and is non-refundable; it reserves your date and the specific booth you chose.
Payments
The balance is due the day before your event — nothing is collected on the night. We accept cards and Zelle. Where a card payment is processed, the processor's terms also apply.
Cancellation and rescheduling
Cancellations more than 30 days before the event owe nothing beyond the retainer; 30 days or less owe 50% of the contract price; 7 days or less owe the full price. One free reschedule is available within 12 months, subject to availability, if you ask more than 7 days before the event. Cancellations must be made in writing.
Your venue
You are responsible for providing roughly 10 ft × 10 ft of level space, one standard power outlet within 25 ft, reasonable load-in access, and — for outdoor placement — shade, level ground and a weather contingency.
Images
We retain copyright in the images produced. You and your guests receive a perpetual, worldwide, non-exclusive licence to use them for personal, non-commercial purposes. We may use images for our portfolio and social media unless you opt out in writing before the event, and we will always remove an individual guest's image on request.
Guest data
Contact details a guest enters at the booth are used only to send that guest their own photos and are deleted within 90 days unless they opt in to further contact.
If equipment fails
We maintain and test our equipment, and carry spares. If something stops working we repair it, replace it or extend your time wherever we can. If we cannot, you receive a pro-rata refund for the running time actually lost, and that is your only remedy. If printing fails or runs out, we deliver your photos through an online gallery instead; if text or AirDrop sharing does not work because of the venue's signal, we do the same. Full terms are in the rental agreement.
Liability
Our total liability under any booking is limited to the amount you have actually paid for it. The full terms, including the assumption of risk and indemnity provisions, are set out in the rental agreement you sign when booking.
Governing law
These terms are governed by the laws of the State of California. Claims are heard in the state or federal courts in Contra Costa County, subject to any right you have under California law to bring a claim where you live or signed the agreement. Nothing in these terms takes away a right that California law does not allow to be waived.
Questions? hello@quokkabooth.com · (650) 431-6624